In the event of a dispute, the consumer may use the Consumer Dispute Resolution body offering services throughout Portugal.

Below are the enterties to assist if required.

Algarve Consumer Dispute Information, Mediation and Arbitration Center http://www.consumoalgarve.pt

Lisbon Consumer Dispute Arbitration Center http://www.centroarbitragemlisboa.pt

Vale do Ave Consumer Dispute Arbitration Center/Tribunal Arbitral http://www.triave.pt

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) http://www.ciab.pt/pt

CNIACC – National Center for Information and Arbitration of Consumer Conflicts https://www.cniacc.pt/pt/

Coimbra District Consumer Dispute Arbitration Center http://www.centrodearbitragemdecoimbra.com

Porto Consumer Information and Arbitration Center http://www.cicap.pt

Madeira Consumer Dispute Arbitration Center https://www.madeira.gov.pt/cacc

More information available on the Consumer Portal www.consumidor.pt