Alternative Dispute Resolution

Alternative Dispute Resolution

In the event of a dispute, the consumer may use the Consumer Dispute Resolution body offering services throughout Portugal.

Below are the enterties to assist if required.


Algarve Consumer Dispute Information, Mediation and Arbitration Center


Lisbon Consumer Dispute Arbitration Center


Vale do Ave Consumer Dispute Arbitration Center/Tribunal Arbitral


CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)


CNIACC – National Center for Information and Arbitration of Consumer Conflicts


Coimbra District Consumer Dispute Arbitration Center


Porto Consumer Information and Arbitration Center


Madeira Consumer Dispute Arbitration Center


More information available on the Consumer Portal